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Safety Notices & Product Recalls

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The following safety notices have been issued by suppliers. This page will be updated as often as possible but please be aware the forum can only publish details which have been notified to us & which are relevant to this site. Please contact your local trading standards office for a complete listing of all safety notices and product recalls.

If you know of any safety notices that should be included in this page please e-mail the Forum :   Click here


This page includes notices for the following:

Universal Elect One For All Remote Control Extender Adaptor
JMB televisions, Model no. JMB N028WSS
Essentials 9.5kW Electric Shower
Boots Microwarmer - Recall
Wild Things / HMV Gameboy Rechargers - Recall
Electrolux K 4000 Cordless Kettle
Intouch 8 Reassurance Baby Monitor - Recall
Woolworths Hydraulic Trolley Jack Set - Recall
Fisherman's Lantern" Ceiling Light sold by ASDA - Recall
Olivetti Shredder Model JS 1100
Travelmasters Travel Adapters and Mosquito Killers
Halfords Spray Paints, etc - Recall
Wharfedale 28 Inch Widescreen Televisions Models 890 & M8
Dreamland Electric Blankets - Recall
Kolvin Universal NI-CD Battery Charger - Recall
Black & Decker(r) Wallpaper Stripper KX3300 - Recall
IBM AC Power Adapters - Recall
BT Diverse 3000 Additional Handset Chargers
Gameboy Gamester power pack
Naiko Widescreen Televisions Model No. N2811W
Pioneer VSX-839 RDS and VSX-859 RDS A/V Receivers
Agfa ePhoto Cl30-AC Adapter
DELL Battery Recall Program

Click on links above for details or scroll down this page.


product recalls

Universal Electronics / One For All Remote Control Extender Adaptor - Recall
Safety Warning: 26th October 2001

The following notice has been published in the national press:

Product Recall - Important Safety Notice

As a result of the company's regular quality control procedure, Universal Electronics / One For All (UK) Ltd is recalling adaptors of type PB-1220-CVD for Remote Control Extender model SV1000, purchased between March 1998 and June 2000.

While these products are designed and manufactured to meet fully the quality and safety standards defined by UK and European regulators, a problem with a small proportion of thermal fuses fitted in the adaptor has been identified. Fuse failure may cause overheating and a potential safety risk. Please note that the Remote Control Extender itself is not affected.

Our primary aim is always the interest of our consumer and, as a responsible manufacturer, we request that those that have one of these adaptors please return it free of charge to One For All (UK) Ltd, Freepost (MID19753), P.O. Box 5636, Northampton, NN5 5BR.

Please return this adaptor, not the Remote Control Extender itself.

We will dispatch a new adaptor free of charge within 24 hours, upon receipt of the faulty one.

If you are still in any doubt then please call the following freephone helpline

0808 1000296

We apologise for any inconvenience that this may cause and thank you for your cooperation.


product recalls

JMB televisions, Model no. JMB N028WSS
Safety Warning: 20th October 2001

The following notice has been forwarded to us

PRODUCT SAFETY NOTICE

JMB televisions, model no. JMB N028WSS. Sold through Littlewoods, Hitchens and some wholesalers.

The first 615 sets are affected; quote "These TV sets were made with one wrong part which can overheat and cause the risk of fire"

Locate the serial number: its's the one UNDER the barcode on the back label. If the three digits to the LEFT of the 'S' are between 001 and 615, your set is subject to recall.

Their helpline number is 0800 073 2473

product recalls

Essentials 9.5kW Electric Shower
Safety Warning: 12th October 2001

The following notice has been published in the national press:

WARNING - PRODUCT SAFETY NOTICE

ESSENTIALS 9.5Kw ELECTRIC SHOWER
We have found a potential fault with a few products from a batch of Essentials 9.5kW model electric showers which in extreme circumstances gives a small risk of overheat or, in the unlikely event of a heater tank failure, a very small risk of electric shock.

Product Identification

The products potentially affected would have been purchased through B & Q and other independent retailers between 1st June 2001 and 30th September 2001. They can be identified by:

Label on top of the case stating "Essentials 9.5 J89L" and
One of the following 4 digit numbers on the case next to the label: 1701, 1801, 1901, 2001 or 2401.

Note: If your product also has a "Quality Checked" label on the bottom of the unit next to the hose outlet then it will already have been checked and is not affected by this notice.

What to do
We would like to arrange for an engineer to visit your home and carry out a simple safety check. If you have purchased a shower in the affected batch:

1. Stop using it immediately
2. Contact our Freephone helpline to arrange a service visit
0800 783 5242
If you are not sure about the identification or have any other questions then please also contact our customer helpline.

Products Not Affected: Other Essentials 9.5kW Showers, Essentials 8.5kW (J89K) or 7.5 kW (J89J) are not affected by this notice.


product recalls

Boots Microwarmer - Recall
Safety Warning: 24th September 2001

The following notice has been re-issued by the supplier:

IMPORTANT SAFETY NOTICE - STOP USING THIS PRODUCT IMMEDIATELY
Boots Microwarmer - Sold between 1997 and 1999

If you are still using a Boots Microwarmer you are at risk of personal injury. The risk increases as the product gets older.

If you have one please stop using it immediately and return it to your nearest Boots store for a full refund.

If any of your friends or family have a Boots Microwarmer, please ask them to return it to us immediately.

If you have any questions, please ask a member of the Boots store team. If you can't get to a Boots store, please contact Boots Customer Service, free, on:

United Kingdom 0800 316 3164

Republic of Ireland International freephone number 1800 509 115

Email: btc.cshelpdesk@boots.co.uk

We apologise for any inconvenience caused.


product recalls

Wild Things / HMV Gameboy Rechargers - Recall
Safety Warning: 10th September 2001

The supplier has issued the following notice:

IMPORTANT PRODUCT RECALL AND SAFETY NOTICE

WILD THINGS GAME BOY ADVANCE RECHARGE STATION. HMV OR WILD THINGS BRANDED GAME BOY ADVANCE RECHARGER WITH MAINS ADAPTER

As a precautionary measure and in order to ensure consumer safety, Wild Things is voluntarily recalling the above products that have been sold through HMV stores and other retail outlets

Our quality control department has identified a potential safety problem with a batch of sample adapters. The affected AC adapter part number is No: HKA-753OEC-230 as marked on the unit.

If you own one of the affected adapters, you should not use it. Please contact the Wild Things Helpline on 029 20689906 immediately for further information and also to arrange a free replacement adapter. If the purchase was made at an HMV store, you may also return it to the relevant store.

Wild Things apologises for any inconvenience caused, and would like to thank you for your co-operation.


product recalls

Electrolux K 4000 Cordless Kettle
Safety Warning: 7th September 2001

The following notice has been published in the national press:

AN IMPORTANT SAFETY ANNOUNCEMENT TO OWNERS OF THE ELECTROLUX K 4000 STAINLESS STEEL CORDLESS KETTLE
Sold through Currys stores between October 1999 and July 2001

This recall does not affect any other Electrolux kettle.

It has become apparent through our quality control checks that the handle on a small number of these kettles may break during normal use.

As a precautionary measure, we are asking owners of this kettle to stop using it immediately, empty when cool and return it to their local Currys store where they will be offered an alternative kettle free of charge.

The alternative kettle is a stainless steel kettle of the same style and specification as the Electrolux kettle.

If you require the location of your nearest Currys store and opening hours, or have any other questions, please call 08705 500049 (between 8am and 8pm Monday to Friday, 9am and 5pm on Saturdays, or lOam and 5pm on Sundays).

We apologise for any inconvenience caused but trust that you will understand that your safety is our highest possible priority.


product recalls

Johnson & Johnson Ltd's Intouch 8 Reassurance Baby Monitor - Recall
Safety Warning: 24th August 2001

The following notice has been published in the national press:

PRODUCT RECALL
JOHNSON & JOHNSON LTD'S INTOUCH 8 REASSURANCE BABY MONITOR

As a precautionary measure, Johnson & Johnson Ltd. is recalling all INTOUCH 8 Reassurance Baby Monitors. We are taking this action after receiving reports that the alarm system on some units did not work when the jack on the sensor pad that detects the baby's movements was not firmly plugged into the input socket on the baby unit.

If you have an INTOUCH 8 Reassurance Baby Monitor, please discontinue using it and call our free Careline number:

0800 583 2203 between 8am & 8pm

for instructions on how to return your monitor to us and obtain a full refund of the purchase price.

Only the INTOUCH 8 Reassurance Baby Monitor is affected. The INTOUCH 8 was launched in September 2000 and includes a sensor pad and flip-top lid on the baby unit. The INTOUCH 6 and INTOUCH 7 monitors, which are also marketed by Johnson & Johnson Ltd., are not impacted by the recall.

Child safety is of paramount importance to our company and we are committed to maintaining the highest standards at all times. We deeply regret the inconvenience that may be caused to parents and carers affected by this recall.

Issued by Johnson & Johnson Ltd.


product recalls

Woolworths Hydraulic Trolley Jack Set - Recall
Safety Warning: 17th August 2001

The following notice has been published in the national press:

PRODUCT RECALL NOTICE
HYDRAULIC TROLLEY JACK SET - INCLUDES 2 AXLE STANDS
Jack Model No: TT 604 J - Stands Model No: TT 632 J
Reference Code: 252171570 Bar Code: 4893048073657
Price: 14.99

Woolworths has learned of a potential hazard with its 'Workshop' branded axle stands, which form part of the trolley jack and axle stands set. These went on sale in April this year

The product conforms with all the appropriate safety standards and tests but, under certain conditions of use, the stands may not provide the intended degree of security

As a precautionary measure the set has been withdrawn from sale

Anyone who has purchased this product should return it to their nearest Woolworths store where a full refund will be given

No other vehicle jack or axle stands currently being sold in Woolworths or Big W stores is affected

For further information Please call the Woolworths customer Helpline: 01706 862789

WOOLWORTHS


product recalls

Fisherman's Lantern" Ceiling Light sold by ASDA - Recall
Safety Notice: 30th July 2001

The following notice has been published in the national press:

PRODUCT RECALL
ALUMINIUM & GLASS 'FISHERMAN'S LANTERN' CEILING LIGHT

NORMAL PRICE 19.92, SALE PRICE 8.50
SOLD SINCE JANUARY 2001

Despite rigorous quality control procedures it has been brought to ASDA's attention that this product may overheat and cause the ceiling fixings to fail.

As a precautionary measure, ASDA is asking all customers to return this product to their nearest store for a full refund and apologises for any inconvenience caused.


product recalls

Olivetti Shredder Model JS 1100
Safety Notice: 6th July 2001

The following notice has been published in the national press:

IMPORTANT SAFETY NOTICE
OLIVETTI SHREDDER MODEL JS 1100

We would like to inform the owners and users of Olivetti JS 1100 shredders that a batch of shredders sold in the first 3 months of year 2000, may have been fitted with a power supply plug containing a 3 amp fuse without sand as per British Standards requirements.

It is our consumer policy to maintain the highest standards of quality for users of our products, so we would ask you to make the following review and judgement.

If your shredder is fitted with a black plug, which has the letters and numerals "MS" and 323N on the terminal side of the plug, as shown, please contact our help line 0870 7521223 (between the hours of 9 am and 5:30 pm. Monday to Friday). They will arrange a replacement fuse and instructions to be sent out to you and provide any further assistance required.

We apologise for any inconvenience caused and previde our assurance that our product safety and quality remains a high priority.

Olivetti Tecnost UK Ltd, Olivetti House, 2 Canon Harnett Court, Wolverton Mill, Milton Keynes MK12 5NF


product recalls

Travelmasters Travel Adapters and Mosquito Killers - Recall
Safety Notice: 21st May 2001

The following notice has been published in the national press:

IMPORTANT SAFETY NOTICE
Travelmasters Travel Adapters and Mosquito Killers
Our Quality Control department has identified a potential problem with several electrical Travelmasters products.

Description - Barcode

Travelmasters Continental Mosquito Killer - 5014716000020

Travelmasters USA/Australia/Canada/ New Zealand Travel Adapter - 5014716000266

Travelmasters USA/Canada Mosquito Killer - 5014716000099

Travelmasters Continental Travel Adapter - 5014716000013

If you have purchased any of the following products within the last 3 months what should you do?

Do not use the product
Contact our freephone helpline on 0800 652 6417 between 8am and 8pm and we can check if your product is affected.

This only affects the products listed above that have been purchased within the last 3 months.

We apologise for any inconvenience caused.

Travelmasters - Cork International, The Poplars, Lenton Lane, Nottingham NG7 2PW.


product recalls

Halfords Spray Paints, etc - Recall
18th May 2001

PRODUCT RECALL SAFETY NOTICE
Halfords Own Brand 300ml aerosol spray paint, primers, lacquers and bumper paints purchased since 1st March 2001

As a precautionary measure and in order to ensure consumer safety, we are recalling a limited number of batches of our aerosol paints, primers and lacquers, due to faulty seams which could potentially result in a can leaking or bursting.

If you purchased one of these aerosol products on or after 1st March 2001 please look for the batch number printed on the base of the aerosol. If the last 3 numbers of this code fall between 063 and 203 (inclusive) then please do not use the product.

e.g
55 193

Carefully wrap the aerosol in thick newspaper and place into a secure plastic bag and return it to your local Halfords store for a full refund. Products with any other batch code are NOT affected in any way.

Customer helpline 0161 627 1066

For your nearest Halfords call 08457 626625


product recalls

Wharfedale 28 Inch Widescreen Televisions Models 890 And M8
Safety Notice: 6th May 2001

The following notice has been published in the national press:

URGENT SAFETY NOTICE
Wharfedale 28" Widescreen TVs (Model 890 and M8)
As a precautionary measure, Profilo Electronics is modifying some 28" widescreen TVs which may contain a faulty component. In some circumstances the fault could cause overheating and a fire risk. The faulty component is only contained in the following Televisions:

Wharfedale 28" Widescreen TV Model 890 (Black)
Wharfedale 28" Widescreen TV Model M8 (Silver)

The model number can be found written on the back of the Television and in the instruction booklet.

If you have not yet contacted us you must without delay:
Those customers who have had this fault rectified by our engineers do not need to contact us again.

* Turn the set off and unplug it.
* Do not use the TV.
* Contact the customer helpline on the number below.
A free of charge home visit will be arranged to check, and if necessary modify your set.
No other sizes or models of Wharfedale TV are affected.

Freephone 0800 0732473
Lines are open from 9.00am - 5.00pm

Profilo Electronics apologise for any inconvenience caused.


product recalls

Dreamland Electric Blankets - Recall
Safety Recall: 9th April 2001

The following notice has been published in the national press:

DREAMLAND SAFETY RECALL - CONTROLLERS FOR ELECTRIC BLANKETS / DUVETS '9-HEAT SETTINGS CONTROLLERS

Our rigorous quality control checks have identified a potential component failure within some Electric Blanket Controllers, which could render the product dangerous. This ONLY applies if you have purchased a Dreamland Electric Blanket since 1998.

The ONLY Controllers affected have the following model numbers:

EC 20 EC 40 EC 60 EC 30 EC 50 EC 70

This problem only applies to batch codes of the above controllers which end in 8 or 9, and have the following codes:

198 through to 528 inclusive 019 through to 409 inclusive

If you own any of the above controllers manufactured with the specified batch codes you should:

1. Disconnect from the electricity supply immediately.
2. Contact our customer service line to check if your controller is affected and, if so, details of how to obtain a free replacement controller. Dreamland apologises for any inconvenience caused.


product recalls

Kolvin Universal NI-CD Battery Charger - Recall
Recall Notice: 28th March 2001

The following notice has been received:

Quality Alert Notice

Poundland : Kolvin Universal NI-CD Battery Charger
Model: KB-8A-7

This item has been sold with a 2-pin plug instead of a 3-pin plug and is unfit for use in the United Kingdom.

Poundland would like to make it clear this item is not intended for use with shaving adapters or sockets and if used in this manner in the United Kingdom the item may become unsafe.

If you have purchased this item please return it to your nearest store for a refund.

If you have any queries please call the Poundland Freephone Customer Relations Line 0800 731 5622.


product recalls

BLACK & DECKER(r)
WALLPAPER STRIPPER
Model No. KX3300 - Recall

Safety Recall: 24th March 2001

The following notice has been published in the national press:

SAFETY RECALL

We have identified a rare but potential safety problem with this wallpaper stripper. Under certain circumstances this might lead to the water reservoir splitting during use.

IMPORTANT WARNING - Before turning the Wallpaper Stripper upside down to check the code, please remember to ensure your unit is NOT plugged into the electricity supply and that you have emptied it of water.

The only codes required for return are as follows:

19994752 20000152 20000452 20000752 19994852 20000252 20000552 20000852 19994952 20000352 20000652 20000952

If you own one of the above wallpaper strippers, you should:

1. Stop using it immediately
2. Contact our customer service line for details of how to obtain a free replacement.

The Black & Decker freephone customer service line is:
0800 444 245

You will be given details on how to get a replacement unit.

All other Black & Decker wallpaper strippers are not affected.

Black & Decker apologises for any inconvenience caused.

product recalls

IBM AC Power Adapters - Recall
Safety Notice: 21st March 2001

The following notice has been published in the national press:

WARNING IMPORTANT SAFETY NOTICE

Recall notice for AC power adapters supplied with speakers for certain models of Aptiva and NetVista Personal Computers by IBM.

IBM is voluntarily recalling specific AC power adapters used to power speakers which were supplied with certain models of Aptiva and NetVista Personal computers between July 1998 to March 2001.

A fault has been found with some sample adapters where the two pieces of plastic enclosing the electrics are not adequately fastened together and could come apart which may cause a potential shock hazard.

Please disconnect the mains power source before checking or touching any speaker adapter that shipped with an IBM PC.

The affected AC Adapter Part number is A40910B. This Part number A40910B may show two different Model numbers. The known affected Adapter Model numbers are 10K2588 and 20L2172. It is an affected AC Adapter if the Adapter shows Part number A40910B and model numbers 10K2588 or 20L2172.

The number can be found on the adapter.

The list of known Machine Types where speakers were shipped with the affected AC Adapter include:

Machine Types 2139, 2153, 2158, 2163, 2164, 2171, 2172, 2173, 2174, 2178, 2194, 2198, 2251, 2271, 6266, 6269, 6270, 6276, 6568, 6569, 6642, 6830, 6831, 6832, 6833, 6838, 6840, 6841, 6848.

If you are an owner of one of the affected AC adapters, you should not use it. Please contact IBM immediately to arrange a free replacement. You can order a replacement or find further information on the web at ibm.com/uk/pc/latest. Alternatively please call the IBM helpline on 01475 555055.

IBM APOLOGISES FOR ANY INCONVENIENCE CAUSED, AND THANKS YOU FOR YOUR COOPERATION.

IBM UK Limited, PO Box 41, North Harbour, Portsmouth, Hants P06 3AU. 02392 561000


product recalls

BT Diverse 3000 Additional Handset Chargers
Safety Notice: 8th March 2001

IMPORTANT SAFETY NOTICE

BT has established that there is a possibility that the earth pin (top pin) of the charger associated with the Diverse 3000 Classic and Executive Additional Handsets may remain in the socket when the plug is removed. In certain circumstances, this could cause injury.

Customers who have purchased either of these products or received them as gifts, between October 2000 and January 2001 are asked to call BT on the freefone number below to establish whether a replacement charger is required.

Please note that all other models of the Diverse telephone and all other BT products are unaffected by this notice.

BT apologise for any inconvenience caused.

Please call the Helpdesk between 8am-8pm (Mon-Sun) on Freefone 0800 039 0061.


product recalls

Gameboy Gamester power pack
Safety Warning: 20 February 2001

The following notice has been issued by the supplier:

PRODUCT SAFETY NOTICE
Product: Gamester Power Pack for Color Gameboy
Product Code: LS8294 - grey power pack

If you have purchased this product with the date code ending in '99* please return it to the following address.

Radica U.K. Ltd.,
75 Railway Street,
Hertford,
Herts.
SG14 1RP
Tel: 01992 503133

(Postage will be refunded)

Risk:
On some powerpacks a cable has broken which has caused the product to overheat.


product recalls

Naiko Widescreen Televisions
Model No. N2811W

Safety Notice: 5 February 2001

The following notice has been issued by the supplier:

WARNING: IMPORTANT SAFETY NOTICE
Naiko Widescreen Televisions Model No. N2811W

Naiko Electronics are making a modification to all Naiko N2811W televisions. Quality assurance checks have uncovered the possibility of a component failure which may result in overheating, which in extreme cases could potentially become a fire risk.

To ensure continued safe use of the television it is necessary to complete a modification to the set as soon as possible. ScottishPower wish to ensure that their customers have the modification carried out immediately and have set up a dedicated help line. If you bought a Naiko N2811W from ScottishPower please take the following steps now.

* Turn the set off and remove the plug.
* Do not use until the modification is complete.
* Contact the ScottishPower Service Centre on the telephone number below.
A free of charge home visit will be arranged.

TEL: 0345 125810, or in Scotland TEL:01698 783120

LINES ARE OPEN 8am TILL 6pm MONDAY TO FRIDAY

WE APOLOGISE FOR ANY CONCERN AND INCONVENIENCE THIS FAULT MAY HAVE CAUSED


product recalls

Pioneer VSX-839 RDS and VSX-859 RDS
A/V Receivers - Recall

Safety Warning: 31 January 2001

The following notice has been published in the national press:

Pioneer: PRODUCT RECALL
A/V Receivers, Pioneer VSX-839 RDS and VSX-859 RDS On sale in the UK from November 2000

Pioneer has recently discovered that some VSX-839 RDS and VSX-859 RDS sold from November 2000 may be affected by a quality problem. The possible failure of an internal component could result in these AV Receivers switching themselves off under certain conditions.

In addition, there is a possibility that some components on the circuit-board might break down causing smoke to appear from within the unit. However, extensive tests conducted by Pioneer have confirmed that this does NOT result in fire.

In the interests of customer safety and in accordance with our own quality standards, Pioneer would like to check all VSX-839 RDS and VSX-859 RDS models and carry out any necessary repairs on a free of charge basis.

If you own one of the affected models, we recommend that you immediately disconnect the AV receiver from the mains supply and contact the Pioneer AV Hotline 0800 0850202 (9.00am to 5.00pm, Mon-Fri). We will then tell you how the recall process will operate. Our records show that a total of 4,686 of the affected products were sold in Europe, of which only 97 have been distributed in the UK. May we apologise for any inconvenience this has caused.

Pioneer wishes to confirm that NO other Pioneer models are affected.


product recalls

Agfa ePhoto Cl30-AC Adapter - Recall
Safety Warning: 22 November 2000

The following notice has been published in the national press:

Agfa ePhoto CL30-AC Adapter Recall Programme

Dear Digital Camera user,
Agfa is conducting a recall of the optional ePhoto AC adapters that were supplied as a digital camera accessory to the AGFA ePhoto CL30.

These ePhoto AC-adapters may cause the batteries in the camera to overheat, leak acid and possibly explode. Your AGFA ePhoto CL30 digital camera is NOT being recalled, and may continue to be used without concern, as long as you do not use the ePhoto AC-adapter WHILE batteries are installed in the camera.

If you have an AGFA ePhoto CL30 camera with the optional accessory ePhoto AC-adapter, your AC adapter will be replaced at no cost. Customers are requested to contact the following customer service centre and return the AC-adapter to:

Steve Walsh,
Meroncourt Ltd,
Unit 1, UMO Business Park,
Blackhorse Road,
Letchworth,
Herts
SG6 1HR

Tel: 01462 680060


product recalls

DELL Battery Recall Program
Further details of the recall may be found at http://support.dell.com/battery/


product recalls





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